Quantification of Pre-Analytical Quality Indicator in a Clinical Laboratory

Introduction: Quality in laboratory medicine have a significant role ensuring the adequate and complete total testing process. Clinical process is an integral part of modern as it has direct effect on patient. As per requirement certification or accreditation bodies, different laboratories use ways developing quality indicators (QI), which helps to monitor, progress maintain services.
 Materials Methods: A cross sectional retrospective study carried out Hematology Laboratory tertiary care hospital. Data pre-analytical was collected for months from August 2015 January 2016. Pre-analytical analysed sample collections were clotted sample, hemolyzed incompletely filled form, wrong labelled insufficient volume patient waiting collection after registration laboratory- turnaround time (TAT). Turn around 15 minutes request form.
 Results: The overall received during six 2,03,337 among these errors found 1067. highest rate 589 (0.28%), followed by 376(0.18), form wrongly 67(0.03%), Hemolyzed 35(0.017%). 94.49 % within Turnaround (TAT).
 Conclusion: development indicator clinical improve processing samples. plays vital continuous improvement activities practice, are aiming deliver result reducing errors.
 Bangladesh Journal Medical Science Vol.20(3) 2021 p.525-529